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Knowledgebase Categories |
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| The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text. |
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 | Which payment methods do you accept? | |
| Modern Advisors currently accepts payments through PayPal, Visa, Master Card, American Express and Discover Network Cards. |
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| Do you offer bulk discounts? | |
| YES we do offer bulk discounts. Please contact us for more information. |
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| Can I upgrade my license? | |
| Yes - upgrades are easy, and just take a few minutes with no data loss. Please contact us to request a license upgrade. |
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| What type of guarantee is offered? | |
| We take pride in the services in which we offer, which is why we offer a money back guarantee on our configuration services. Unfortunately, we can not offer any type of refunds on any licenses purchased at Modern Advisors. Please utilize the free product |
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| Is a trial available? | |
| Most of the software sold on our website has a trial available with it. Please contact us for a free trial. |
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| I am switching from a competitor, what type of discount is offered? | |
| We do offer a refugee discount, from other billing and support solutions. Please contact us for more information. |
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| Can I transfer my ModernBill license from a reseller? | |
| Yes, please place your order on our website and then contact us with FTP information to your server. |
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| Are installation services available? | |
| We offer free installation on all ModernBill licenses and Kayako licenses purchased on our website. To request your free installation, please contact us. |
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| Can I send a check? | |
| In certain cases, we will accept checks. Please contact us for more information. |
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| Does ModernBill integrate with Kayako? | |
| Yes, ModernBill integrates with both ModernBill v4 and ModernBill v5. Please contact us if you require assistance with this service. |
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